Most of our customer claims the refund due to misunderstanding the date on the package.
All mainland China products print manufacturer date and shelf life on the package, they do not print best before date.
Since our products is perishable goods and for hygiene reasons. We do not do exchange and return if it is not the quality issue of the product.
Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To complete your refund, we require a receipt or proof of purchase.
Refunds (if applicable)
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.